Privacy Policy
Last updated: October 2026
Pensacola Restoration Pro respects your privacy and aims to handle personal information with care. This Privacy Policy explains what information we may collect through our website, how we may use it, when we may share it, and what choices you may have.
This policy applies to information collected through our website, contact form, phone calls, and emails, subject to applicable law. What we actually do depends on the website features, contact methods, analytics tools, and other services in use.
Information We May Collect
Information You Give Us
When you contact us or send a request, you may choose to give us information such as:
- Your name.
- Your phone number.
- Your email address.
- The address or location of the property involved.
- Details about a water damage problem or the service you want.
- Anything else you choose to include in your message.
Please do not send sensitive personal information unless it is truly needed for your request.
Information Collected When You Use the Website
Depending on how the website is set up, some technical information may be collected automatically. This can include your device type, browser type, approximate location from your IP address, pages you visit, the page that referred you, and how you use the website.
Cookies, analytics tools, server logs, or similar technology may be used if they are turned on. What is collected depends on the tools actually installed and their settings.
How We Use Your Information
We may use information to:
- Reply to your questions and service requests.
- Talk with you about the location and nature of a water damage problem.
- Confirm whether a service is available for your address.
- Communicate about estimates, appointments, or service requests.
- Run, maintain, and protect the website.
- Understand how the website performs and improve the experience, where analytics are used.
- Detect spam, fraud, security problems, or misuse.
- Meet legal obligations.
We aim to use personal information for appropriate business purposes and in line with applicable law.
Cookies and Analytics
Cookies and similar tools can help a website remember settings, support certain features, measure performance, or understand how visitors use its pages.
Whether this website uses them depends on its actual setup. If analytics, advertising, embedded content, or other third-party tools are turned on, those providers may handle some technical information under their own terms and privacy policies.
You may be able to manage cookies in your browser settings. Blocking some cookies may change how certain features work. Where the law requires it, we will use appropriate notice or consent tools for cookies and tracking.
How We Share Information
We do not sell personal information for money. We may share information in limited situations, including:
Service Providers and Business Operations
We may share information with providers who help run the website, host its content, manage messages and email, protect against spam, provide analytics, or support other legitimate business needs. We limit this to what is reasonably necessary and follow applicable legal requirements.
Legal Requirements and Protection
We may share information when the law, legal process, or a valid government request requires it, or when it is reasonably necessary to protect the rights, safety, property, or security of our business, website users, or others.
If our business is merged, sold, or transferred, information may be transferred as part of that deal, subject to applicable law.
Data Retention and Security
We keep personal information for as long as reasonably needed for the purposes in this policy, including answering requests, keeping business records, resolving disputes, and meeting legal duties. Retention periods vary with the type of information and the reason it was collected.
We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, transmission method, or storage system can be guaranteed completely secure.
Third-Party Websites and Embedded Services
Our website may link to other websites or include third-party features such as maps or forms. These services may collect information under their own privacy practices.
We do not control third-party websites or how they handle data. Before you send information through an outside service, review its privacy policy and terms.
Your Privacy Choices and Rights
Depending on where you live and the law that applies, you may have rights about your personal information. These can include asking to see certain information, asking for corrections, asking for deletion, or objecting to certain uses.
You may also choose not to give optional information, although that may limit our ability to respond to a request or give you relevant information.
To make a privacy request, contact us using the details below. We may need to verify your identity and confirm that the request legally applies before we act on it. Nothing in this policy limits privacy rights that cannot legally be waived.
Children's Privacy
This website is for a general audience and is not directed at children under 13. We do not knowingly collect personal information directly from children under 13 through the website.
If you believe a child has sent us personal information, please contact us so we can review it and consider appropriate steps under applicable law.
Privacy and Florida Residents
We aim to handle personal information in line with applicable privacy laws. The rights available to you depend on the type of information, how it is handled, how it was collected, and the laws that apply.
This policy does not replace any other notice, disclosure, or process that the law may require for a specific data practice.
Changes to This Privacy Policy
We may update this Privacy Policy when our website features, business practices, service providers, or legal obligations change.
The updated policy will appear on this page with a new date. We encourage you to review this page from time to time.
Last updated: October 2026